M1cuci Privacy Policy — Member Data Protection

At m1cuci, your privacy is more than a legal obligation — it is our most fundamental commitment. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.

Updated: January 2026
256-bit SSL
PDPA Compliant
Bahasa Malaysia
Our Privacy Commitment
  • Your data is not sold to third parties
  • End-to-end encryption for all transactions
  • Right to access and correct personal data
  • Personal Data Protection Act Compliance
  • Data deletion upon member request

How m1cuci Protects Your Privacy

Six layers of data protection we apply to ensure your personal information remains safe on the m1cuci platform at all times.

Military-Grade Encryption

All data transmitted between your device and m1cuci servers is protected by 256-bit SSL TLS 1.3 encryption — the same technology used by leading financial institutions and banks in Malaysia.

Secure Data Storage

Members' personal data is stored on isolated servers protected by multi-layered firewalls, strict role-based access controls, and 24/7 monitoring by our cybersecurity team.

Secure KYC Verification

Our KYC process uses an encrypted identity verification system. Your identification documents are processed by a strictly controlled automated system and cannot be accessed by any external party without authorisation.

No Data Selling

M1cuci has never and will never sell, rent, or disclose members' personal data to advertisers or third-party marketing companies. Your data belongs entirely to you.

Full Privacy Controls

Members have the full right to access, correct, download, or request deletion of their personal data at any time via the account panel or by contacting our support team.

Malaysia PDPA Compliance

All data handling practices at m1cuci fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a user are always upheld.


1 Introduction

Welcome to the m1cuci Privacy Policy. This document is the official statement on how the m1cuci platform ("we", "Platform" or "m1cuci") handles your personal information ("Member", "you") when you use the m1cuci.fun website, iOS and Android mobile apps, and all related services.

We understand that your trust is our most valuable asset. That is why we take a transparent and responsible approach to every aspect of data handling — not merely to meet legal requirements, but because it is the right thing to do for our loyal members.

This policy covers all information we collect through our platform, including when you register a new account, make deposits or withdrawals, play games, contact our support team, or simply browse platform content. By continuing to use m1cuci's services after the effective date of this document, you are deemed to have read and fully accepted this Privacy Policy.

Important Note: This Privacy Policy should be read together with the Terms and Conditions and Responsible Gaming Policy m1cuci for a comprehensive understanding of your rights and responsibilities as a member.
2 Personal Data We Collect

M1cuci only collects data that is strictly necessary to provide a quality, secure, and legally compliant platform service. Below are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Full name, date of birth, identification card number Age verification & KYC
Contact Phone number, email address Communication & account security
Financial Bank account number, bank name, transaction history Deposit & withdrawal processing
Technical IP address, device type, web browser, access logs Security & fraud prevention
Usage Game history, betting patterns, session duration Responsible gaming & personalisation
Communication Live chat records, support tickets, emails Customer service enhancement

We do not collect sensitive data categories such as health information, religious beliefs, or political views, except where required by applicable law. Your data will not be used for any purpose other than those stated in this policy.

3 How Your Personal Data Is Used

Every piece of information we collect is used for a clear and lawful purpose. Below are the legal bases and purposes for using your data on the m1cuci platform:

  • Service Provision: Processing account registration, verifying identity, enabling gaming activity, and managing your deposits and withdrawals securely and accurately.
  • Legal Compliance: Fulfilling anti-money laundering (AML), Know Your Customer (KYC), and financial reporting obligations as required by Malaysian authorities.
  • Platform Security: Detecting and preventing fraud, unauthorized access, multiple account usage, and other suspicious activities that could harm members or the platform.
  • Customer Support: Providing relevant and personalized assistance when you contact our support team via live chat or email.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offering appropriate self-control tools.
  • Platform Communications: Sending important account-related notifications, promotions you are eligible for, security updates, and the latest service information.
  • Continuous Improvement: Analyzing usage data in aggregated and anonymized form to improve platform performance, user interface, and overall experience.
Marketing Opt-Out Options: If you do not wish to receive marketing communications from m1cuci, you may opt out at any time through the notification settings in your account or by contacting our support team.
4 Data Sharing & Disclosure

M1cuci does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited situations where we need to share your data with certain parties to fulfil our services or meet legal obligations:

  • Payment Service Providers: Required financial information is shared with verified payment processors such as FPX, DuitNow, and e-wallet gateway providers solely for the purpose of processing your deposit and withdrawal transactions.
  • Game Providers: Anonymised session identities are shared with our game software providers to ensure smooth game integration.
  • Identity Verification Services: KYC information is shared with certified third-party identity verification service providers who are bound by strict confidentiality agreements with us.
  • Legal Authorities: We will disclose the necessary information to law enforcement, courts, or government agencies when required by a valid court order or Malaysian law.
  • Business Transfer: In the event of a merger, acquisition, or sale of m1cuci assets, member data may be transferred to the successor entity, subject to equivalent or higher privacy protections.

All third parties that receive m1cuci member data are bound by strict data protection agreements and are only permitted to use such data for the specified purposes.

5 Cookies & Tracking Technologies

M1cuci uses cookies and similar tracking technologies to enhance your experience on the platform. Understanding how we use cookies helps you make informed decisions about your privacy settings.

  • Essential Cookies: Required for core platform functions such as login authentication, game session management, and security. These cookies cannot be disabled without affecting your ability to use the platform.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and errors encountered — to help us improve overall performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, display settings, and personal preferences so you do not have to reconfigure them every time you log in.
  • Analytics Cookies: Used in aggregate and anonymised form to understand platform usage patterns for the continuous improvement of our services.
Cookie Controls: You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain features on the m1cuci platform.
6 Data Retention & Security Measures

We continuously invest in the latest security infrastructure to ensure your personal data is protected against unauthorized access, accidental disclosure, alteration, or destruction.

Data Retention Period:

  • Active account data: Retained throughout your active membership and for up to 7 years after account closure for legal compliance purposes
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's AML legal requirements
  • Customer support communication logs: Retained for 3 years for service improvement and dispute resolution purposes
  • Session data and technical logs: Retained for 12 months for security and fraud analysis purposes

Technical Security Measures:

  • 256-bit SSL/TLS 1.3 encryption for all data in transit
  • AES-256 encryption for sensitive data stored in the database
  • Two-factor authentication (2FA) available for all member accounts
  • 24/7 real-time security monitoring and intrusion detection systems
  • Regular penetration testing and security audits by independent parties
  • Strict role-based access controls for internal staff
Data Breach: In the event of a data security breach that affects the rights and freedoms of members, m1cuci will notify affected members and the relevant authorities within the timeframe stipulated by applicable law.
7 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and m1cuci's internal policies, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:

Right to Access

Request a copy of all personal data we hold about you. We will provide this within 21 business days.

Right to Rectification

Correct any inaccurate or outdated personal data through your account panel or by contacting our support team.

Right to Erasure

Request the deletion of your personal data, subject to legal retention obligations that may require us to retain certain records.

Right to Object

Object to the processing of your data for direct marketing purposes at any time without providing any justification.

Right to Data Portability

Request your data in a machine-readable format for transfer to another platform, where this is technically practicable.

Right to Restrict Processing

Request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of data or evaluating your objection.

To exercise any of the above rights, please contact our Data Protection Officer via email at [email protected] by stating the right you wish to exercise and the relevant information. We will respond within 14 business days.

8 Children's Privacy

The m1cuci platform is strictly for individuals aged 18 years and above only. We do not knowingly collect, process, or store any personal data from underage individuals.

We apply a strict age verification process during registration and throughout the KYC process to ensure compliance with these age restrictions. Should we discover that personal data of underage individuals has been collected without our knowledge, we will take immediate steps to:

  • Suspending the relevant account immediately
  • Deleting all related personal data from our systems
  • Refunding any related funds in accordance with established procedures
  • Reporting the incident to the relevant authorities if necessary

If you have reason to believe that a minor has registered an account on our platform, please contact our support team immediately at [email protected].

9 Third-Party Links & Services

The m1cuci platform integrates certain third-party services required to deliver full platform functionality, such as payment processing and game provisioning. Each integration is governed by strict confidentiality and data protection agreements.

However, it is important to understand that m1cuci is not responsible for the privacy practices of third-party services or websites that you may visit independently outside our platform. This Privacy Policy applies solely to the m1cuci platform and services directly provided by us.

Our Advice: We encourage you to read the privacy policy of any third-party service before sharing your personal information with them, even if they are verified partners of our platform.
10 Privacy Policy Amendments

M1cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new technical requirements, or amendments to applicable law. We are committed to informing members of any material changes that affect your privacy rights.

When significant amendments are made, we will:

  • Update date "Updated" at the top of this document
  • Displaying a clear notice on the platform's home page for a minimum of 14 days
  • Sending email notifications to all active registered members
  • In cases of highly material amendments, seek re-consent from members before the changes take effect

Continued use of the m1cuci platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request deletion of your personal data in accordance with the procedures outlined in Section 7.

11 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. The m1cuci Data Protection Team is ready to assist you.

Official Email
Response within 24 business hours
Live Chat
24/7 Support
Instant in-platform response

We aim to resolve all privacy-related inquiries within 14 business days of receipt. For complex complaints or those requiring in-depth investigation, we will keep you informed of the resolution progress on a regular basis.


Trusted Platform with Privacy Assured

Now that you understand how m1cuci safeguards your privacy and personal data, register with confidence and enjoy over 1,500 premium games with the highest level of security. All your data is protected with full encryption and a transparent privacy policy.

256-bit SSL
PDPA Compliant
Data Not Sold
24/7 Support

Bahasa Melayu